FREE POSTAGE OFFER EXTENDED 

FREE POSTAGE UNTIL 30th September 2010 (Does Not Apply To International Orders)

 Its Signed will ship items internationally. Customers outside of the UK and Ireland, please contact us for a price before making an order.

There is a flat rate for postage which is only £3.75 - to the UK and Ireland (FREE UNTIL 30th September 2010). This will be the charge for any order up to the value of £100, and is not dependant on how many items are ordered, i.e. You pay only £3.75 even if you order 3 items (totalling less than £100). Each item is posted using a Royal Mail 'signed for' delivery service. This may be Recorded delivery or Special Delivery depending on the price of the item purchased. This service covers the buyer and seller in case of loss during transit. We use this service to track items that have been delivered and provide insurance; this is not used by Its Signed to guarantee a delivery time, unless otherwise stated.

We cannot be held responsible for any items damaged during transit, although we will do everything possible to make sure your package arrives safely and you are completely satisfied.

Its Signed will always aim to be prompt when delivering items. Most items are delivered within 3-4 working days. However, during busy periods or delayed postage periods (holidays, bank holidays etc.) this may change so please allow up to 10 working days for delivery. If you have any queries regarding delivery or specific times please E-mail us at: sales@itssigned.co.uk Let us know if you have a specific delivery time requirement and we will do our best to try and meet this.

PLEASE NOTE - DUE TO STOCKTAKING - ANY ITEM ORDERED AFTER 3pm Wednesday 4th August WILL NOT BE POSTED UNTIL AFTER 18th August 2010.

Returns

If for any reason you are not satisfied with your purchase and wish to return it. Its Signed offers this facility. All items must be returned to Its Signed head office (address below) in completely re-saleable condition within 14 days of the original purchase, Its Signed will either offer a replacement (where possible), credit note or refund. This is at the discretion of Its Signed. If a refund is offered this does not cover any postage costs. If the item is damaged when returned, Its Signed reserves the right to charge a percentage of the original price to cover this or refuse the item. Any items returned should be insured to cover any damage. Please contact us at returns@itssigned.co.uk before returning any item.

If you receive an item that is damaged, please notify us immediately by E-mail: returns@itssigned.co.uk - all reports of damage must be made within 3 days of item being delivered.

Its Signed company address:-

ITS SIGNED

11 Weymouth Drive, Biddick Woods, Houghton-Le-Spring, Co. Durham, DH4 7TQ